1. Introduction
These Terms & Conditions govern the use of services provided by Outdo (“Company”). By engaging with Outdo’s services, you agree to abide by these terms. These terms apply to all clients, partners, and stakeholders involved in any project or service provided by Outdo.
2. Scope of Services
Outdo offers branding, website design and development, digital marketing, content creation, social media management, and other related services. Each service engagement will be defined by a separate Scope of Work (SOW) document that outlines deliverables, timelines, and expectations.
3. Client Responsibilities
Clients are responsible for providing correct and timely briefing, approvals, and necessary materials to ensure smooth project execution. Failure to provide required materials, feedback, or approvals may result in delays, additional charges, or project cancellation depending on the impact on the workflow.
4. Payment Terms
- One-time projects: 50% advance payment, with the remaining balance payable in two phases or upon project completion.
- Retainer-based services: Minimum 6-month contract, with payments split into 50% at the start of the month and 50% at the end.
- Failure to make timely payments may result in project suspension or cancellation.
5. Ownership of Deliverables
- Clients own the final deliverables upon full payment.
- Outdo retains ownership of raw/source files (e.g., AI, PSD, Figma, raw code) unless explicitly agreed upon in writing.
6. Revisions & Modifications
- Revision rounds are defined in the Scope of Work (SOW) agreement.
- Additional revisions beyond the agreed scope may be chargeable, with pricing dependent on service type.
7. Confidentiality & Data Protection
- Outdo ensures client data is stored securely and accessed only by authorized personnel.
- Third-party tools (Google Drive, Trello, Notion, etc.) may be used for project management, with security measures in place.
- Clients can request data removal post-project, subject to any legal or contractual obligations.
8. Limitation of Liability
Outdo is not responsible for indirect losses, lost profits, or damages exceeding the total service fee paid by the client.
9. Termination & Suspension
- Outdo reserves the right to terminate a project if the client breaches terms (e.g., non-payment, unprofessional conduct).
- Clients may terminate a contract by providing prior notice as specified in the agreement. No refunds will be provided for completed work, but clients will receive all work-in-progress files.
10. Force Majeure
Outdo is not liable for service delays or non-performance due to unforeseen circumstances, including but not limited to natural disasters, pandemics, or governmental restrictions.
11. Governing Law & Dispute Resolution
- These terms are governed by Indian law.
- Any disputes shall first be attempted to be resolved through mediation.
- If unresolved, disputes shall proceed to arbitration before any legal action.
12. Modifications to Terms
Outdo reserves the right to update these terms at any time. Clients will be notified of any changes before they take effect.
This Terms & Conditions policy ensures clarity and fairness while protecting both Outdo and its clients. Let me know if you need any final tweaks!